611611
Text Help Line

ACCT

To check your Service Renewal information, text ACCT to 611611 or click here.

ACTIVATE

To activate your service, text the word ACTIVATE to 611611 or click here.

ADD

To add airtime using a service plan PIN, text the word ADD to 611611 or click here.

APN

To update your data settings in order to send MMS and access the Internet, text APN to 611611 or click here.

BLOCK

For instructions on how to block a phone number, reply BLOCK to 611611 or click here.

BUY

To purchase Service Plans, text the word BUY to 611611 or click here.

BYOP

To check if your phone is compatible with our network, text the word BYOP to 611611 or click here.

CHAT

To get help through chat, text the word CHAT to 611611 or click here.

COVERAGE

To check for available coverage, text the word COVERAGE to 611611 or click here.

DATE

To see your Service End date, text the word DATE to 611611 or click here.

Deal

To see available deals, text the word DEAL to 611611 or click here.

DNC

To stop receiving unwanted phone calls, text the word DNC to 611611 or click here.

ENROLL

To enroll in Auto-Refill, text ENROLL to 611611 or click here.

FOUR

To get the last four digits of your serial number, text the word FOUR to 611611 or click here.

HELP

To access a self-service menu with a list of all our help keywords, text the word HELP to 611611 or click here.

ILD

To learn how to make International Long Distance calls, text ILD to 611611 or click here.

LOST

Using another phone, you can report your lost/stolen device. Text the word LOST to 611611 or click here.

LTE

To learn how to enable LTE on your phone, text the word LTE to 611611 or click here.

MINC

To change your phone number, text the word MINC to 611611 or click here.

ORDER

To check the status of your order, text the word ORDER to 611611 or click here.

PASSWORD

To reset your password, text the word PASSWORD to 611611 or click here.

PHONE

To look up your phone number and Service End Date, text the word PHONE to 611611 or click here.

PLAN

To know your Plan information, text PLAN to 611611 or click here.

PORT

To transfer your number from another company or activate your service with a new number text PORT to 611611 or click here.

REACTIVATE

To reactivate your service from any active mobile phone, text the word REACT to 611611 or click here.

SEARCH

To search the web, text the word SEARCH to 611611 or click here.

SIM

To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here.

SMARTPAY

To receive the toll-free number to contact SmartPay, text the word SMARTPAY to 611611 or click here.

STORE

To locate the nearest retailers by zip code, text the word STORE to 611611 or click here.

THROTTLE

To check if your data speed has been reduced, text the word THROTTLE to 611611 or click here.

TRANSFER

To transfer your mobile number to a new device, text TRANSFER to 611611 or click here.

TUTORIAL

To get a handset tutorial, text TUTORIAL to 611611 or click here.

USAGE

To see your current data usage, text the word USAGE to 611611 or click here.

VOICEMAIL

For instructions on setting up, retrieving, changing and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here.

WFM

To enroll in Walmart Family Mobile's LifeLine Program, text WFM to 611611 or click here.

WIFI

For instructions on setting up and managing Wi-Fi on your phone, text WIFI to 611611 or click here.